The World Championships brought many people here from all over the world. Their personalities were as diverse as their origins. This is my account of helping out one of those guests just the other night.
It was 3:00 am when my phone rang and the voice on the other end was almost translucent (wasted).
“Haaaay…hey maan…how ya doin tonight…?
I responded with a matter of fact tone (and a little irritated) , “Great, I just finished a movie about 4 hours ago”.
“Haaay tht’s cool…my shower is frickennen (effen) going crazy maan…like I need some sleep…I have a early morning golf game….do I call you to make it stop?”
“I’ll be up in 10 minutes. I need to grab a screwdriver. What unit are you in?”
“Ahhh dude…I don’t know….let me look at the door.” He drops the phone and I hear him tripping over some shoes, bar stools and a border boot. He stumbles to see where he is staying tonight.
He come back and starts to speak into the earpiece “You there man…hello…you there? Ahhh man hold on the phone is backwards….It’s five hundred and two and I think the door is open.”
“I’ll be right up”.
I’m sure he left the door ajar intentionally in order to conserve energy as he fell forward into the hide-a-bed sleeper in the living area. When I arrived, the lights were on and I could not help but notice he was a large man wearing only his whitie-tidies. It was a visual I did not care to see or remember, I looked away quickly, picked up the phone which was a yard sale on the floor and continued toward the bathroom. The shower was running alright. I could hear it.
I entered the space and pulled the curtain back. It was a shock to get that wet so quickly. The water was spraying toward the ceiling, the opposite wall and me. The shower handle had been pulled out of the tile and was dangling and spinning as if it were alive. I looked at my screwdriver and thought ” I’m going to need more effen tools”. I walked quickly past the man lying in an unconscious state in his whitie-tidies and asked “How the hell did this happen?”
He never lifted his head and mumbled “I think it was like that when we got here dude. My roommate knows.” I didn’t care to begin the investigation this late in the evening, but did mention that he and his roommate “….checked in three days ago.”
I turned off the main water valve servicing the unit and explained to the corpse on the sleeper sofa “you will have no water in the AM. Not for a shower, a toilet or for cooking. Do you understand? Call the front desk in the morning to make arrangements. Do you understand?”
He did call the front desk at 8 AM and told the agent “some dude came to my room last night and turned off the water. I need a toilet. Don’t make me write a bad trip adviser review.”
Our sterling agent (Mark, who was aware of the situation) calmly directed him to the fitness room “….while repairs were being made to the $300 shower valve that mysteriously fell through the tile.”
“This is unacceptable. I want to talk to the manager.”
Incredibly, the parts that had been destroyed were purchased locally and replaced while my new friends were out knuckle dragging in the morning. The whole job would have been done except for the fact the kitchen faucet handle had been broken off as well. (The housekeepers noticed it when they came in the to clean up the mess everyone else had made.)
They returned and I was just crawling out from beneath the kitchen sink after installing a new $240 Kohler faucet and he (whitie-tidie with tattoos) said “You still here?”
“I had to replace the kitchen faucet. It was broken as well.”
He looked at his buddy and said “Damn dude, this place is falling apart.”