Health & Disinfection Protocols
Antlers at Vail is following updated hygiene standards put forth by the American Hospitality Lodging Association (AHLA).
Starting in March, the Antlers started going above and beyond our already high standard of cleaning protocols. Several times a day our housekeeping team frequently disinfects using recommended cleaning agents. These surfaces include luggage carts, door handles, key cards, elevator buttons, coffee machines, credit card machines and more.
Furniture in public spaces has been arranged to encourage social distancing and prevent group gatherings.
Signage has been added with social distancing reminders, as well as stickers with six foot spacing reminders where lines could form.
Partitions are being added at the front desk to provide an additional layer of precaution for guests and our associates. In addition, self check in processes have been implemented. All will minimize guest and staff interactions.
In condominium units, our already comprehensive thorough cleaning includes disinfecting of frequently touched surfaces such as: door handles, appliance controls, faucets, thermostats, remote controls, and light switches. Antlers at Vail housekeeping staff wear disposable gloves for cleaning/disinfecting, and the gloves are changed between rooms.
Any bedding that cannot be laundered after each guest has been removed from the room. All other bedding is laundered between guests. Starting November 6, 2020, decorative bedding will be returned to the condos and sprayed with disinfectant between guests.
To minimize contact with others, daily housekeeping services have been suspended through November 19, 2020. Please contact the front desk for fresh towels or any other needs.
Daily housekeeping will return November 20, 2020. Daily Service will be limited to removing trash, replacing towels and making up beds. In order to ensure the health and safety of our housekeepers and our valued guests, staff time in the condos will be strictly limited to these services. Dish service will NOT be available. A mid-week full clean will be available to guests staying five or more days. Housekeeping services will only occur when guests are able to vacate their condo for the duration of the service. Guests may opt out of any of these services should they prefer to not have anyone enter their condo.
Touchless Check In
Guests are welcome to bypass in-person check in. Contact the front desk at 970-476-2471 with an estimated arrival time. They will gather any remaining information needed from you. Then they will provide instructions to access a lockbox to pick up everything you need to access your room.
Employees have health screenings upon arrival and departure to work including daily temperatures taken. Employees are also are wearing face coverings at all times.
Eagle County Expectations of Visitors
In March, Eagle County quickly emerged as a hot spot. Our community then rallied to provide extensive testing and to make hard decisions to flatten the curve. We didn’t just flatten that curve, but prevented it. We did this with quick action, lots of testing, and most importantly, personal responsibility in following guidelines. We know it is important to continue this personal responsibility to prevent a surge.
Eagle County has laid out “Five Commitments of Containment.” The expectation is that both our residents and visitors will follow these five commitments.
- I will maintain 6 feet of social distance.
- I will wash my hands often.
- I will cover my face in public.
- I will stay home when I am sick.
- I will get tested immediately if I have symptoms.
We look forward to welcoming you back to a safer experience when you decide the time is right!