Winter 2020-2021: What to Know

As you know by now, winter 2020/2021 will look a little different.

Our community is a happy, laidback place with a big heart.  Our local public health and medical professional are our neighbors and friends.  We respect their knowledge and expertise.  We know they are working to keep us safe and we listen to them.  Please do the same.

The respect extends to our local business owners and their employees, as well as bus drivers, gondola operators and other worker bees.  Please be observant of the rules in local establishments and treat the people who work there with courtesy and kindness.

With updated information from the state of Colorado, Eagle County and the American Hotel Lodging Association (AHLA) your Antlers team has been working to determine our operating procedures for winter. Here’s what you need to know about your stay at the Antlers at Vail this winter, as well as current information that we have from Vail Resorts about mountain operations.

Antlers at Vail Winter Updates

We ask all guests to please complete our short pre-arrival survey. This will also be sent to you via email 10 days prior to your arrival.

Vacation Protection

More than ever before, we highly encourage guests to purchase our Vacation Protection. This will ensure that should you have to cancel your reservation for ANY REASON 24 hours or more prior to arrival, that we will apply your payments toward a future reservation. In the past, Vacation Protection was only available more than 45 days prior to your arrival. Given current circumstances, we are now offering it closer in for a slightly higher rate. See the cost of Vacation Protection here. As always, we appreciate your business and look forward to your return.

Check In / Check Out

Check in time is 4 p.m. Check out time is 10 a.m. to allow our housekeeping team to thoroughly disinfect units between guests.  Early check in and late check out will NOT be available. Please arrange your arrival and departure to work with these times. If that is not possible, we will be happy to store your luggage and give you suggestions of things to do in town.

2020 Health Plan

In the wake of the Covid-19 crisis, the Antlers developed a comprehensive health plan that includes following the official AHLA Stay-Safe Protocols, including the frequent cleaning of surfaces in all public spaces such as luggage racks, door handles and elevator buttons; all employees wearing PPE; new signage to encourage precautions placed in potentially high traffic areas;  we actively promote social distancing and mask wearing by guests. More information at

Daily housekeeping will return this winter, after having been suspended for the summer. Daily Service will be limited to removing trash, replacing towels and making up beds. In order to ensure the health and safety of our housekeepers and our valued guests, staff time in the condos will be strictly limited to these services. Dish service will NOT be available. Please do not put pots and pans in the dishwasher. A mid-week full clean will be available to guests staying five or more days. Housekeeping services will only occur when guests are able to vacate their condo for the duration of the service. Guests may opt out of any of these services should they prefer to not have anyone enter their condo.


Sending luggage or packages to the Antlers prior to your arrival or during your stay? Please use preferred shipping partner TripHero, and be sure that the name of the Registered Guest is on any deliveries, as it may delay or cancel delivery if the package is addressed to someone that is not in our reservations system. Packages received after the guest departs will be returned to sender.

Front Desk Hours / Fitness Center / Pool

The front desk will be open from 7 a.m. until midnight starting November 20, 2020.

The Fitness Center will be available by reservation only. Unfortunately, we will not have complimentary access to the Vail Athletic Club this winter. Our front desk staff will gladly help you arrange to purchase passes there or to another athletic club.

The pool will be open from 10 a.m. to 10 p.m. Capacity will be limited by state and county regulations and monitored via video cameras. Reservations are available by contacting the front desk.

New Lobby / Wine & Cheese Receptions

The $5 million renovation project begun in late April and was completed mid-December 2019, creating a spacious new lobby and front desk area flooded with natural light through new large windows and vaulted ceilings and warmed with lush textures and pops of color. The project also has replaced and more conveniently located one of the property’s elevators, whisking guests efficiently to their suites.

As a part of the revovation, Artists Bonnie Wakeman and Cindee Lundin were commissioned to create one-of-a-kind works of art for the Antlers at Vail. Wakeman’s sculpted and painted scene of a majestic elk in front of the Gore Range is one of the first decorative elements you will notice in the Antlers lobby. Lundin created 73 pieces in all about which she says, “Images of mountains are carved into concrete, trees are represented in the faux bois panels, the minerals and the riches of the mountain are symbolized with natural stone elements, gemstones and crystals.” Be sure to tour her pieces throughout the property, predominately on the 4th floor. 

Our weekly peak season wine & cheese receptions have been suspended for winter 2020-2021. We are working on some fun ideas to replace the receptions. Stay tuned!

Local Town & County Updates

Your health is of the utmost concern to the Antlers. COVID-19 is a rapidly changing situation. Browse these links to be up to date.

Vail Mountain Updates as of August 2020

Vail announced an opening date for ski season 2020-2021 of November 20, and new procedures to keep guests safe and the lifts turning. Here’s a summary of the full list of operational guidelines and changes for the 2020-21 Season, presented in the letter from Vail Resorts CEO, Rob Katz

On-Mountain Food Service

Food service on the mountain will be different this year. Restaurants will remain open for lunch, but with one-way directional lines and limited food options including grab and go items. Be sure to reserve your TIME to Dine on the Epix Mix app the morning you are skiing.

Because of this, Antlers Chef Barry Robinson has added additional food options to his meal delivery menu. You can order grab and go lunches, breakfast items and family dinner entrees that he will deliver to your condo for re-heating at your leisure.

Passes MUST be Purchased in Advance & Reservations are Required

  • Reservations are required to access the mountain.
    • Throughout the season, pass holders will be able to make as many week-of reservations as their pass type and availability allow. 
    • The early season will be reserved for pass holders only. Vail Resorts will not sell lift tickets until December 8. 
    • Click here to purchase or for more information on Epic Pass. There is an Epic 4-day pass which provides the most value and gives you the most flexibility in making reservations/planning your trip for those who plan on only skiing a few days.
  • In addition to week-of reservations, Vail will also be providing pass holders with the opportunity to book up to seven Priority Reservation Days for the core season (Dec. 8-April 4), or as many days of access available on their pass if less than seven. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. 
  • As pass holders use their Priority Reservation Days, they can book new ones, maintaining up to seven (or however many days of access are remaining on their pass) at any time. In addition, pass holders can always make as many week-of reservations as they choose (or however many days of access are remaining on their pass).
    • Families will be able to book reservations together if they are in the same pass holder account.
  • Full details and FAQs on how the reservation system will work can be found here.
  • Ski rentals should be reserved in advance. Antlers at Vail guests receive up to 20% off from Epic Mountain Rentals.

Chairlift / Gondola Access 

To maintain physical distancing on chairlifts and gondolas, Vail will only be seating related parties (guests skiing or riding together) or: two singles on opposite sides of a four-person lift; two singles or two doubles on opposite sides of a six-person lift; or two singles on opposite sides of our larger gondola cabins.

Facial Coverings

Facial Coverings will be required to access the mountain – no one will be permitted on mountain without a face covering.

There is also a mask mandate within Vail and Lionshead Villages, both indoor and outdoors.

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